Politique d'expédition
Thank you for your interest in our products! Below is our shipping policy to help you understand how we handle the delivery of your orders:
-
Processing Time: Our team strives to process and ship your order within 1-2 business days of receiving your order. In case of any unforeseen circumstances or high demand, processing may take up to 3-4 business days.
-
Shipping Methods: We ship our products via reputable courier services such as UPS, DHL, and USPS. The shipping method you select during checkout will determine the estimated delivery time and cost. We offer standard, expedited, and overnight shipping options for domestic and international orders.
-
Shipping Rates: Shipping rates are calculated based on the weight and dimensions of your order, as well as your location. The cost of shipping will be calculated and displayed during the checkout process.
-
Order Tracking: Once your order is processed and shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track your order on the courier's website.
-
Delivery Time: The estimated delivery time will depend on the shipping method you selected during checkout, as well as your location. Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international orders. Expedited and overnight shipping options are also available for faster delivery.
-
Customs and Duties: For international orders, customers are responsible for any customs or duties fees imposed by their country. These fees will be collected by the courier at the time of delivery.
-
Delivery Issues: In the event that your order is lost or damaged during transit, please contact our customer service team as soon as possible. We will work with the courier to resolve the issue and ensure that you receive your order in a timely manner.
We hope this shipping policy provides the information you need to feel confident in placing an order with us. If you have any further questions or concerns, please do not hesitate to reach out to our customer service team for assistance.